Frequently Asked Questions
Getting Started
1. What is RideMyArt?
RideMyArt is a tool that lets runners and cyclists turn their GPS routes into creative artworks by drawing patterns on a map and then following them during workouts.
2. Who is this tool for?
Anyone who enjoys running, cycling, and a bit of creativity. Whether you're an athlete or a casual walker, it’s for you.
3. How do I create my first route artwork?
Use the drawing tool on the map to create a shape or pattern. Then download the GPX file and follow it using a GPS app or device. For more details refer the help page.
4. Do I need to sign up to use the tool?
You can try the basic route artworks without signing up. However, access to premium artworks requires an account and subscription.
5. Can I use RideMyArt on mobile or desktop?
Yes, RideMyArt works smoothly on both desktop and mobile devices.
Using the Tool
4. How do I download the GPX file of my route?
Once your route is generated, click the download button to export it as a GPX file.
5. Can I import my own drawings into RideMyArt?
Currently, this feature is not supported. But it’s on our roadmap for future updates.
Devices & GPS
1. What GPS devices or apps can I use to follow the GPX route?
You can use any GPS-enabled app or device that supports GPX, like Strava, Garmin, Komoot, or MapMyRun.
2. Will this work with Strava, Garmin, or Komoot?
Yes, just upload the downloaded GPX file into your preferred app or device and start your activity.
3. Can I follow the route using my smartphone?
Absolutely. Apps like Strava and Komoot allow you to follow GPX routes directly on your phone.
4. Are the distance and elevation gain values accurate?
These are estimates meant for quick reference. For accurate distance and elevation data, we recommend downloading and reviewing your GPX route in a GPS tool or app.
Sharing & Community
1. Can I share my artwork with others?
Yes, you can share your GPX file or your Strava activity link with friends and the community.
Billing & Pricing
1. Is RideMyArt free to use?
Yes! The basic route artworks are free to use. However, accessing premium artworks requires a subscription.
2. Do you offer a premium version? What features does it include?
Premium access is currently in development and will be available soon. For $3/month, it will unlock a broader selection of artistic images and exclusive features. Even more perks for premium users are on the way.Please check the pricing page for additional details
Account
1. I used Google login. Why does email login give me `invalid credentials'?
Google login and email login are treated as separate accounts, even if the email ID is the same. You must log in using the same method you signed up with.
2. I didn’t sign up via email, but I’m told my email is already registered?
That likely means you’ve already used Google login with that email. Just sign in again using Google.
3. Can I change my password?
Please use the forgot password link to change your password.
Tech & Privacy
1. Is my route data saved or stored on your servers?
The generated artworks are stored on our servers to help us improve the service.
3. What personal information do you collect?
We only collect essential information like your email to manage your account and improve our services. Your data is never sold or shared.
4. Can I delete my data or account?
Yes. You can request full deletion at any time from your profile settings. Please note: this will permanently remove all your data, including any active subscriptions and remaining access period.
Troubleshooting
1. My shape looks weird after the route generation on the map – why?
Ensure continuous road coverage, especially at the edges of your selected area. Larger areas with a dense network of roads generally yield more intricate and satisfying artistic routes.
2. Why did my route generation fail?
Even if you selected a valid area, the issue might be with the route-generation API. Just refresh the page and try again, it usually works the second time.